This month, Very Displays takes the leap and launches an online shopping experience for trade account members. Packed with exciting benefits and upgrades, the new accounts access lets customers place hardware orders, repeat existing orders, view all pricing, track orders, and much more…
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A new phase for Very Displays!
The team at Very Displays has been working very hard behind the scenes to enhance their customers’ online experience and make it the best it can be. Below are the changes to the customer trade portal this month.
Why are they changing?
Transitioning their website from informative to functional is something they have wanted to do for a long time, and this year it has become a reality. Up until now, customers placed all their hardware orders through account managers, but this is all changing! Very Displays appreciates that their customers’ time is valuable, so having the option to order online can be far more efficient in their day-to-day schedule. Moreover, they now provide account members with a simple way to re-order their previous hardware orders without having to manually process it with an account manager. Team that with the ease of accessing all pricing, marketing material, and managing account spend, it really couldn’t be easier to purchase their portable hardware!
How will customers benefit?
This new online ordering system is a significant enhancement to their service, providing a more seamless and efficient experience for customers. By offering this option, Very Displays aims to make the ordering process more convenient and accessible, allowing customers to place orders anytime and from anywhere. They have three core aims motivating their recent changes: Efficiency, Simplicity, and Accessibility. They believe the new website embodies these aims. When customers set up their members’ trade account, they gain access to exclusive benefits that give them control over their trade account and orders. They can track, manage, and process orders all from one place. They’ll have information on delivery statuses and the option to update personal account information anytime, anywhere. Additionally, they can access all marketing materials and pricing directly from their desktop.
What will happen to personal account managers?
Very Displays still deeply values and prioritizes personal communication and maintaining relationships with all customers. The new website is not designed to replace this but to enhance and assist customers’ overall ordering experience. Very Displays believes that direct interaction is irreplaceable and essential for building trust and understanding customers’ unique needs, so this aspect will never change. If customers need to speak with them directly, they actively encourage this and are always ready to provide the support and guidance needed to make the most of their experience.
What is it like being a B2B company transitioning to eCommerce?
Traditional B2B trade companies often get ‘boxed’ into a category, so this is Very Displays’ way of breaking down those walls. This change is part of their broader strategy to embrace digital transformation and improve overall customer experience. They say, “the only thing we’re boxing up is our hardware!”
A little bonus from Very Displays…
Just when it couldn’t get any better, Very Displays is also offering all customer account members 10% off their first online hardware order. Simply sign into the member portal, place the first online order, and apply the discount code 10OFF at checkout. This exclusive offer lasts only until October 1, 2024, so make sure to place orders to secure the discount!
What’s coming up next?
Very Displays is looking ahead, and have some exciting things coming up soon that will benefit customers. While they say they can’t reveal too much right now, they plan to introduce a customer reward scheme to complement the new online shopping experience. It’s one of the many ways they’re trying to give back to their valued customers and show appreciation as a trusted supplier. Very Displays hopes customers enjoy this new chapter…
Very Displays say they are incredibly excited about the recent upgrades and improvements made to the website. The team has worked diligently to implement these changes, and they hope that customers will find them beneficial and enjoyable. These updates are designed to enhance user experience, streamline navigation, and provide more valuable usage. Very Displays also look forward to receiving feedback. They say they are confident that these enhancements will meet the needs and expectations of their valued customers.
